Refund policy

Return & Refund Policy

We want you to be fully satisfied with your purchase. If you are not happy with your order, you may request a return or exchange under the following conditions:

1. Return/Exchange Eligibility

• Items can be returned or exchanged within 7 days of delivery.
• The product must be unused, unwashed, and in original condition with tags attached.

2. Non-Returnable Items

• Used or damaged items will not be accepted.
• Sale or discounted items are non-refundable.

3. Refund Policy

• We do not offer cash refunds.
• In case of a valid return, you will be offered an exchange or store credit.

4. Damaged or Wrong Item

• If you receive a damaged or incorrect product, please contact us within 48 hours with proof (image/video).
• We will arrange a replacement at no extra cost.

5. Shipping Charges

• Delivery charges are non-refundable.
• For exchanges, the customer may need to pay delivery charges.

6. Contact Us
For any return or exchange request, contact us on:
📞 WhatsApp: 03290110530
📧 Email: zareenacollection63@gmail.com